Andy
Hauerstock, Immigrant Success Story, Dies In Israel
By
Joel Leyden
Israel News Agency
Jerusalem----October
8......The phone rang as I was eating lunch with one of my children. It was a
good friend from Netanya, Bat Sheva Hauerstock, who operates one of Israel's most
popular Internet Web stores. "Bat Sheva, let me call you back in a short
while," I told her, thinking it was another telephone call for Internet marketing
consultation.
"Joel, Andy died last night." I was stunned. And with
good reason.
I
had first met Andy Hauerstock in 1982, while on a business trip to Israel. This
tall, thin, long black haired Canadian owned a t-shirt and army navy surplus gift
store in Kikar Atarim, in Tel Aviv. His was the first inspirational image I ever
had of a North American immigrant who was successfully making it in Israel. Andy
was a fighter. And he sold to the world IDF fighting souvenirs and gifts. For
the last ten years Andy had been fighting cancer. Each and every time his wife
would call me I would get a fright, thinking the worst. But Andy never dies. He
fights and wins. All the same I finally had no fright answering this one phone
call. And this one phone call was the very one I had dreaded for years.
Andy
or Andrew Hauerstock was born in Budapest in 1946. His parents escaped the Communist
revolution and arrived in Montreal, Canada in 1956. He attended McGill university
earning a number of degrees including a MBA in mathematics, physics and economics.
He
made aliya to Israel in 1978. As a walking encyclopedia, he arrived with over
5,000 books with subjects related to Jewish and army history. At first he worked
as an aviation consultant flying off to build airports in Peru and Thailand. He
then worked for some time as a salesperson with Arkia, until they cut several
of their routes. He served in the Israel Defense Forces as an artillery and anti-aircraft
sergeant.
Andy
opened his first store in Israel in 1979. As one who spoke fluent French, English,
Hungarian, Yiddish, Hebrew and German, his prospects looked good as he opened
a second store in Tel Aviv's prestigious Dizengoff Center.
Every
time I was in the area of Dizengoff Center we would share a meal and a few cups
of coffee. Andy always made time for his friends. He never failed to greet me
in the most caring, charming of ways. Always asking with sincere interest about
my family or work. He always admired my contact with the IDF, first with the combat
engineers and then with the IDF Spokesperson's Office. Before leaving his store
he would always give me an IDF army pin, an "I Love Israel" support
t-shirt or a baseball hat. I would return the favor by buying him a Casio watch
from the States where he would be able to store dozens of telephone numbers.
Among
those telephone numbers would be friends and relatives but he also entered the
names of many international diplomatic, military and media personnel in that watch.
Andy's Israel army navy stores became Israel landmarks. He supplied the IDF, the
US Armed Forces and became the source of local treats during the first Gulf War
for CNN and several other news networks which covered the war. His store is decorated
with dozens of thank you letters including one from Israel's Chief of Staff. Andy
may have done more for Israel's PR than any Ministry in this tiny, Jewish democratic
nation.
It
was a joy to witness Andy greet each and every person who walked into his stores.
He would always ask or guess where they came from, made whatever warm comment
that would place them at ease. He treated his employees no different. Andy defined
all that was good, understanding and giving in a human being. He was the definition
of a friend and would never have money come between us.
On
the home front, Andy created a baseball league in Israel, and sponsored his own
team named after his two stores - Crazy Richards. The US Ambassador and
several other celebrities became regulars coming to the games to relax and getaway
from the everyday stress.
When
Dizengoff Center became the target of Islamic suicide bombers he was only feet
away when they detonated their lethal bombs. Many storekeepers picked up and left,
relocating to areas which were less high profile. But Andy refused to give ground
to those "idiots."
But
the subsequent and dramatic drop in tourism eventually took its financial impact
on Israel and her tourist hot spots.
Dizengoff Center, once the jewel of Tel
Aviv quickly became a ghost town with dozens of empty stores, their lights now
turned off. Andy was forced to sell his Israel Army and Navy t-shirt souvenir
gift store in Kikar Atarim.
In
1996, I tried to convince Andy to put all that he had onto the Internet
and sell his goods over the Web. After about two years, Andy established what
was to become one of the first commercial Internet marketing and SEO (search engine
optimization) success stories. Whatever knowledge I had about Internet marketing
was turned over to his wife Bat Sheva. Andy and I would spend hours across the
street at an Internet cafe, discussing new areas for him to branch off into.
Within
a year, one would see stores come and go at Dizengoff Center, but Crazy Richards
held fast. Hundreds of pro-Israel t-shirts, hats, videos, army uniforms, US and
Israel flag pins, maps, and bumper stickers saying: "Support the IDF,"
and "US and Israel Together Against Terrorism" would fill the many white
envelopes with destinations to New York, Miami, Chicago, Ohio, California, Toronto,
Italy, France, Spain, Turkey and the UK.
Andy
would spend hours proudly talking about his son Jonathan and his adventures in
the IDF's Spokesperson's Office. Jonathan was always positioned where the hazardous
action was taking place and performing a shining job for the IDF. Andy spent days
agonizing over whether to send him off to university in Canada, the States or
to a nearby college.
His
daughter Anushka could be seen helping out at the store or visiting her father
on one of his many stays at the hospital. Aways there for her father who was sweating
literally to make and keep a living. Her constant kind and easy smile was hard
to miss for she came from the same quality merchandise that her dad had come from.
Andy
was always the eternal optimist. But on one visit to Israel's Tel Hashomer hospital
where Andy was again fighting for his life he started to express doubt. "Joel,
you know I really hate making the train ride between Netanya and Tel Aviv he remarked."
I looked and smiled at him. As if we were now in the same combat unit and said:
"Andy, think of the alternative." I was alluding to death. Something
that Andy would wrestle with on a daily basis. His body suffered, twisted and
turned as he went from steroids to other experimental drugs to stay alive. He
would use the Internet to search for the latest drugs and treatment. He never
gave up. He never stopped talking about his love for his wife and two children.
Andy's
body was ravaged by cancer and cancer treatment drugs, drugs which destroyed his
fragile immune system. Yet, Andy went to work each and every day exposing himself
as he greeted tourists from every country in the world in his store. This working
class hero refused to become a recluse. Rather he was determined to make a living
for his family and get the word out that Israel was and is a beautiful, fun and
romantic place to visit.
Tomorrow
we will bury Andy in Netanya. But the warm smile and the words: "how ya doin
buddy" will never leave many of the thousands who had the opportunity and
pleasure to have walked into his store, into his world called Israel.
Andy
Hauerstock is survived by his wife Bat Sheva, his son Jonathan and daughter Anushka.
Below
is a letter that Andy wrote just a few weeks ago to his global customers as the
second Lebanon war drew to a close. You can feel Andy's sincerity and spirit of
Zionism with each and every word.
"Dear
Valued Customer, Israel Military products would like to extend its infinite appreciation
and gratification for your support for Israel and the Israeli population over
the past month. Although it was a difficult time for many of us here and stressful,
we were very heart-warmed and grateful for the number of emails, letters, faxes,
prayers, etc. expressing support and solidarity for us from those of you around
the world.
For us, there is nothing more powerful than knowing that beyond
our immediate surroundings there are people who care for us and hope for our well
being. As many you know already, the UN called for a cease-fire between Israel
and Hizbollah on August 14th. , thus ending a nearly 40 day conflict. Throughout
the conflict Israel experienced a great deal of criticism from the rest of the
world, condemning the army for conducting missions which endangered the lives
of Lebanese civilians. Of course, for those of us here, we know these are preposterous
claims. There was nothing more reassuring for us to receive a daily influx of
positive feedback from our customers.
At the moment, we hope for a durable
and fair resolution to the problem with Hizbollah that will place the Israeli
population out of harm’s way. In addition, we would like to inform our customers
that we know personally that Israeli soldiers have expressed their utmost appreciation
for the overwhelming support they have received in terms of prayers and concerns
for their well-being. World-wide support contributed greatly to boosting their
morale through the complicated and emotional times over the past month.
For
us here at Israel Military Products we understand
the value and importance of every individual that contributes to the military
effort and we made sure to tell the Israeli soldiers, who are also our customers,
of all the support we have been receiving from our customers. Their reaction was
something beyond words. Once again, we would like to thank our customers the world
over for your continued support for those us here in Israel and we hope to continue
to help you with you shopping needs in the near future."